These are often set up and operated by state human services agencies that administer Medicaid and SNAP. While some agencies have implemented walk-in or “same day scheduling” practices, most WIC sites operate with schedules that have defined appointment types and time periods. To get started, choose a category from the options on the right.Then, click through to a service name in that category to get a description of the service and a list of all offices at which that service is available. Allegan County. New digital tools and services have been put in place for participants to sign required certification documents. 2. WIC agencies get this information in a variety of ways. Online appointment scheduling can be made available to families after they complete an online screening or application that indicates they meet basic eligibility requirements. If you are interested in the South Dakota WIC program, please: Enter your zip code to show WIC clinics near you. Follow-up reminders can also tell participants how to send the documents without coming back to the WIC site. When an applicant sends the text, they receive an automated response that a representative from WIC will contact them within 1-4 days to complete their application by phone. § 246.7 (e)(1)(v). If applicants understand them before the certification appointment, they will not spend time unnecessarily getting a document printed or travelling to a WIC clinic. A growing number of WIC state agencies have data-sharing agreements with Medicaid or SNAP to periodically receive files with information about clients enrolled in the other program who are adjunctively eligible for WIC. Local WIC agencies periodically meet with employees of the other programs to educate them about WIC’s eligibility requirements and services and how to make a referral to WIC. Thank you. Applicants also need to be able to access, read, and sign required forms. Other mechanisms to connect families applying for Medicaid or SNAP with WIC include online multi-program eligibility screeners and applications to facilitate enrollment of families in all programs they are eligible to receive. Make sure to write your case number and name on every page, and to keep a copy of the fax receipt. That's why you can pick from nearly 100 hospitals across Michigan. These digital tools can be located in an app or on a website. While some of these screeners and applications contain information about WIC, families that may be eligible are often referred to a separate website for information about how to apply. There are two general approaches to how participants flow through the clinic. Offering “education choice” with in-person options as well as nutrition education modules online or in print for participants to complete independently gives busy families flexibility to take part in nutrition education when it is convenient for them. Some agencies also allow “drop-in” visits for parents to bring the infant/child to the WIC site for measurements and blood tests whenever it is convenient, before or after the appointment. Some agencies offer flexible scheduling options, such as same-day or next-day appointments, for participants who do not want to make an appointment several weeks or months in advance. Found inside – Page 1140S AND Lakeview Publishing Co ( F E Moore , phone connection . ... UA DC ] ا Telephone delivery from lo Var Wic GUARANTY TRUST COMPANY DETROIT , MICH RAYMOND ... Establishing an ongoing relationship with providers or their employees, setting up a referral process that is easy for them to use, and giving them a point of contact for questions and assistance can increase the likelihood of referrals. Staff then follow up using email or texting to schedule the appointment at a convenient time. Applicants who participate in Medicaid, the Supplemental Nutrition Assistance Program (SNAP), or Temporary Assistance for Needy Families cash assistance (TANF) meet WIC’s income requirements under the “adjunctive eligibility” policy and do not need to provide additional documentation of their income. For discussions of how participants’ experience of appointments affects their perception of WIC, see: Federal rules regarding exemptions from appearing in person for a WIC certification appointment are in. For a prenatal applicant who does not have a child on WIC, a two-step process may be less overwhelming than a single appointment. Employees are trained to provide both health care and WIC services, with labor costs shared between programs. WIC participants typically have several appointments each year. A high rate of temporary certifications that do not become full certifications may warrant more follow-up assistance to ensure that eligible and interested families are able to submit the documentation necessary to continue receiving benefits. Participation in these programs is also used to document identification in some states, which maximizes the benefit of checking for adjunctive eligibility. If the second contact is scheduled after a prenatal health care appointment, measurements and blood test results may be available for use in the nutrition assessment. USDA waivers of the requirements that applicants be physically present during certification appointments and that measurements and blood test results be used for nutritional risk assessments made it possible to certify participants by phone or video. After exploring all options for the participant to provide the document in paper or electronic form during the appointment, staff can advise them to send the document through one of the available methods as soon as possible to complete the certification. Flexible options for submitting the documents without having to return to the clinic are important to help ensure participants with temporary certifications become fully certified. When infants/children are not present, it is important to collaborate with health care providers to obtain measurements and blood test results for assessment. It can also affect staff productivity and lead to over-booked schedules when appointments are rescheduled. A limited number of WIC agencies offered certification or mid-certification appointments by telephone or videoconferencing prior to the pandemic, but during the pandemic, nearly all conducted appointments by phone or (to a lesser extent) video. Families in which different members have different certification periods might have even more appointments. We connect them to care beyond WIC. During the pandemic, most WIC staff conducted appointments by phone; many also used videoconferencing to provide services. For video appointments , participants may need instructions for joining, including how to download an app or tool and what links and passwords to use. Use of one source, whether adjunctive eligibility or another form of documentation, to determine multiple eligibility requirements makes the process easier for both participants and staff. A missed appointment is a missed opportunity to enroll a new family or provide continuity of service to a participating family. Some WIC local agencies send staff to Medicaid/SNAP offices to conduct direct outreach and help clients apply for WIC. Successful implementation requires adequate training and monitoring of staff on WIC certification and nutrition services requirements, as well as appropriate equipment and access to the WIC information system. For adults, exemptions from the physical presence requirement are limited to individuals with disabilities. Phone: 517-398-6555. Over 100 nutritious Gerber infant foods are authorized through WIC. WIC vendors play an important role in helping to improve the health of women, infants, and children in South Dakota. Links can then be included in referral materials provided to WIC-eligible families. © 2021 South Dakota Department of Health. A two-step process may make it easier to enroll pregnant individuals as soon as they contact WIC to apply. Check out our blog to find the tools you need to start living a healthier life today! A staff training webinar recording and related materials on Techniques for Phone and Video Education in WIC are available on Minnesota WIC’s website at, For an example of a data-sharing agreement that can enable the type of targeted outreach piloted in these states, see. In some cases, a nutrition assessment conducted by dietitians or nutritionists employed by the health care facility can be used for WIC certification, or nutrition counseling they provide can meet WIC nutrition education requirements. Individuals and families enrolled in Medicaid, the Supplemental Nutrition Assistance Program (SNAP, formerly food stamps), or Temporary Assistance for Needy Families (TANF) cash assistance are adjunctively income-eligible for WIC. Kent County Sheriff's Office. The U.S. Department of Agriculture’s WIC Nutrition Services Standards (August, 2013) includes standards for Program Coordination and Participant Referrals. Some states allow families to request that their relevant information be shared with WIC to begin the enrollment process. The federal rule on presumptive eligibility for prenatal applicants is at 7 C.F.R. Found inside – Page 299Michigan Merino Sheep Breeders' Association ... 328 ( W. I. C. 63 ) , 330 ( R. B. C. 234 ) , 331 ( R. B. C. 239 ) FLOCK NUMBER THREE HUNDRED AND FOUR . Co-location requires time and attention to coordinate with the host organization and can make staff scheduling more challenging. Applying this model to other scenarios, such as home visiting programs, can make WIC services available to participants in locations outside of WIC clinics. Found inside – Page 8STATION INDEX MICHIGAN DECEMBER 1994 II II ZOZOOUJ YEW WIC JZ WO N0 - ο DE HIZOD 03 DDC az ZEE WUOTO cu Zo Z cc UO IOCZ ZWOUIlIdZ370 Jocco ΟΣ > Z COO JUL 2 ... Alternatively, WIC could contract with a community organization to hire or pay a portion of salaries for employees to do this work. Clinics returning to in-person appointments following the pandemic have an opportunity to rethink their processes, practices, and clinic flow to make certification appointments a more efficient and positive experience for WIC families. Digital tools like smartphone apps, mobile-friendly online portals, and text messaging can make it easier for families to express interest in WIC, schedule an enrollment appointment, or provide information necessary for certification. Modernizing and Streamlining WIC Eligibility Determination and Enrollment Processes, Center on Budget and Policy Priorities, January 6, 2017. In designing the certification process, WIC agencies and clinics consider factors such as federal and state policies, management information system design, clinic facilities, and staffing patterns. However, for video or phone appointments to allow for certifications: Nutrition education appointments and mid-certification appointments for a health and nutrition assessment, along with nutrition education, provide other opportunities to offer phone or video appointments. Digital tools that enable WIC staff to move the certification forward make the process easier for applicants. Found inside – Page 118Statewide , Ohio isn't at its highest levels ever , but numbers have begun to increase in the last two years . In Michigan , WIC officials reported dealing ... Outreach messages that include a link to an online tool allow recipients to take immediate action to enroll in WIC. Several state WIC agencies accept documentation of participation in Medicaid, SNAP, or TANF to document both income and residence if that program checks residence within the state as part of its eligibility process. Reminders that include information about the WIC site location, what will happen during the appointment, and what documents to bring are helpful, especially for new applicants. Michigan WIC Connect is available for free in the App Store™ and Google Play™ today. Allowing parents to drop in with their children to have them measured, when clinic schedules permit and it is convenient for the family. the Michigan WIC Bridge Card - the safe and easy way for you to buy your WIC foods. Applicants will need to provide required information or documents to WIC before or during the appointment, including the information or documents needed to determine eligibility, as well as measurements and (if needed) blood test results. Some of the agencies that deal with welfare in the United States are the Department of Health and Human Services (HHS), the Department of Housing and Urban Development (HUD), the Department of Labor, the Department of Agriculture, and the Department of Education. 6. Identifying and training “WIC assistors” in settings where WIC-eligible families go for health care or other services can help families overcome barriers to applying for WIC. When appropriate, using these exemptions can help parents keep their certification appointments, enroll their newborns, and keep their children on the program. Found inside – Page 77Format : Pamphlet Source : WIC Supplemental Food Branch , 1103 North B St. ... East Lansing , MI : Michigan Dept. of Public Health , Michigan State ... This approach can reduce barriers for families with transportation challenges and parents of newborns. Programs that have income eligibility limits at or below WIC’s and that routinely require documentation of income can be used for this purpose. The state or local agencies follow up with these individuals to offer an enrollment appointment. Viewing hospital crib cards or child health visit records that parents provide. It supports South Dakotans in need by providing food vouchers to be used at participating vendors and grocery stores throughout the state. Collaboration between WIC and Medicaid, SNAP, and TANF occurs at both the local and state level. Participants in video appointments may be able to show documents during the appointment; those participating in phone appointments will need to send them electronically or by U.S. mail, or drop them at a WIC site. Found inside – Page 487In collaboration with the State of Michigan WIC and several local WIC agencies, we conducted a pilot (feasibility) test [35] and then a full-scale study to ... Also, participants can best use their time with WIC staff if they know when they can ask about nutrition, shopping for WIC foods, or other topics. Participants can send electronic documents to WIC in advance of the appointment or can show electronic records, such as pay statements or utility bills or photos of such documents, to staff on their phones during the appointment. In instances where out-stationing WIC staff is not feasible, the combination of an electronic referral (including the data needed for certification) and a video-conferencing connection from the health care provider’s office to WIC would incorporate WIC services into health care appointments. South Dakota WIC (Women, Infants and Children) is a nutrition program funded by the U.S. Department of Agriculture and administered by […] WIC agencies can provide recommended language for the other programs to use in these communications to ensure it is accurate and engaging. A number of government agencies were created to oversee the welfare programs. However, the benefits of reaching more WIC families and building relationships with health care providers or other programs can make the effort worthwhile. The nutrition assessment and risk determination could be scheduled one or two months later. If you become pregnant while you are a Healthy Michigan Plan member: Where you have your baby is an important choice. The USDA WIC Nutrition Education Guidance allows for a variety of methods, including phone and video. These files are matched with files of WIC participants to identify WIC-eligible individuals who are not enrolled. Streamlining and Modernizing WIC Enrollment – With Current Rules and Funding, WIC Agencies Can Simplify Certification Practices to Reach More Eligible Families, Center on Budget and Policy Priorities, Updated December 17, 2020. This message will be sent to the clinic you select. Found inside – Page 77An Annotated Bibliography of Educational Materials for the WIC and CSF ... East Lansing , MI : Michigan Dept. of Public Health , Michigan State University ... Accepting documents electronically before, during, or after a certification appointment was permitted under program rules prior to the pandemic and will remain allowable once COVID-related waivers expire. Also, WIC staff located in health care settings might have access to measurements, blood test results, and other information from health care visits to use for a nutrition assessment and education. By combining certification streamlining practices discussed in this toolkit, and retaining the simplifications adapted under COVID-19 waivers where possible, WIC agencies can shorten certification appointments and make them easier for applicants and staff. These assistors could be employees of a community organization that helps connect families to services for which they are eligible. It also facilitates coordination of care between WIC and health care providers or other service providers. Collaboration with other services and programs is an important way of reaching eligible families and giving them access to the range of health, nutrition, and supportive services they need to become and stay healthy. Appointment reminders via phone call, text messaging, and email are essential for helping families remember their appointments. Providing the instructions several days prior to the appointment gives them the opportunity to gather and send information in advance. Viewing electronic health records on a parent’s phone (such records also are accessible by WIC staff in some cases). Other local agencies have agreements with the programs to receive contact information of clients who may be eligible for WIC to facilitate targeted outreach to them. New methods also require assisting new applicants with using technology to document eligibility and promoting new options to ongoing participants. One way to facilitate referrals from other programs to WIC is to incorporate the use of online tools for families to request a WIC appointment or initiate an application. Reducing the number of documents applicants must bring to certification appointments and reviewing documentation in advance can increase the likelihood that eligible families successfully enroll in WIC. Aligning certification periods of family members whenever possible is important for minimizing the frequency of appointments as well as the need for eligibility documents. Found inside – Page 168APPENDIX 3 : EXHIBITORS Commercial and Nonprofit Company Exhibitors WIC ... and pilot test standard education modules for use in Michigan WIC clinics . While WIC programs operate under a set of federal rules and policies, state and local WIC agencies have considerable flexibility to determine how they certify new applicants and ongoing participants. 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